Return Policy

We want you to be happy with anything you buy from us.

Satisfaction Guarantee

If you are not satisfied with your purchase, we will be pleased to issue store credit within 14 days of order fulfillment.

  • Sale items and gift cards are final sale.
  • We do not give refunds except in cases where we have made an error. If we made a mistake, we will rectify the error and refund reasonable return shipping expenses you incur. 
  • If you wish to cancel your online order for any reason, you will receive store credit, not a refund.

Damages and Issues

Please inspect your order and contact us immediately if the item is damaged or if you received the wrong item so we can evaluate and correct the issue as needed.

  • Addresses for online shipping orders must be accurate.
  • Any changes to a shipping address may incur additional fees that will be charged to the purchaser.

Questions

You can contact us for any return question at hello@philippinebooks.com.